Customer Information/Indemnification In the event your Pet is involved in an incident (e.g. biting a person or another Pet(s)) (“Incident”), you authorize Elysiem to release your name and contact information to any party involved in the Incident and/or government authorities. You agree to defend and indemnify Elysiem for any claims, damages, or costs arising out of or related to any Incident, including, but not limited to, providing inaccurate information regarding any medical conditions, aggressiveness, vaccinations, or conditions resulting from anxiety that your Pet(s) might experience.

Limitation of Liability Except where not allowed by law, Elysiem is not liable to you or any other person for any indirect, incidental, consequential, special, exemplary, or punitive damages for any matter arising out of or relating to the services performed under this agreement, whether such liability is asserted based on contract, tort or otherwise.
Arbitration You and elysiem agree that except for statutory or common law claims related to intellectual property and disputes that qualify for small claims court, all disputes between us will be resolved by mandatory binding arbitration pursuant to the american arbitration association’s consumer arbitration rules and its consumer due process protocol. in arbitration, there is less discovery and appellate review than in court. all arbitration claims shall be subject to the laws of the state in which your claim arose, and all claims should be submitted to elysiem at elysiem llc, officepp@elysiem.love.

Miscellaneous Provisions This written Agreement constitutes the entire and only agreement regarding Services provided to your Pet, here are no oral agreements or understandings whatsoever except as provided for in this Agreement.

This Agreement shall bind Elysiem, and its successors assigns and you, and your heirs, successors, and assigns. The law that applies to the Agreement is the law of the state or province and municipality where the Services were provided. If there are disputes that result in litigation, the courts of the state or province and municipality where the Services were provided shall have exclusive jurisdiction.

We may take a photo(s) of your Pet while your Pet is receiving our Services or in our care (“Photos”). You hereby grant Elysiem the perpetual, irrevocable, royalty-free right and license to publish, distribute, adapt, modify, or otherwise use the Photos, or any portion thereof, in any manner for any commercial or non-commercial purpose without notice to you or your review or approval.

Definitions The terms used throughout this Agreement, whether capitalized or not, and in either the singular or plural form, means as follows: “We,” “Us,” “Doggie Day Care,” and “Academy” means Elysiem LLC, its associates, and its subsidiaries. “You” and “Your” shall mean the Pet Parent signing this Agreement. “Pet” or “your Pet” shall mean the dog(s) designated by the Pet Parent in this Agreement.

In cases we believe it to be critical or a medical emergency, we may take your Pet to a veterinarian before trying to contact you. Until we can reach you or your agent, you authorize Elysiem to make healthcare decisions for your Pet based on the recommendations of available professionals. If at any time you refuse medical treatment for your Pet, Elysiem may, at its sole discretion, engage the services of a veterinarian and/or administer medicine to make your Pet as comfortable as possible until picked up by you or your agent.

In the unfortunate event that your pet passes away while in our care, we will have your Pet held at a veterinary facility until you or your agent are able to pick up your Pet. If we cannot reach you or your agent in a timely manner, you authorize Elysiem to engage the services of a veterinarian at the pet parents’ expense of transporting and sheltering your pet’s body until you or your agent is able to pick up your pet remains.
Abandoned Pet Procedure Unless otherwise required by applicable law, if you fail to pick up your Pet by the designated time:

• All Services will stop, except for the administration of medication necessary to ensure Pet health and safety and basic boarding services (food, water, relief time and shelter).
• We will attempt to contact you and your agent using the information you provided.
• If your Pet is not picked up within a reasonable time after we have attempted to contact you using the information you provided, your Pet will be deemed to be abandoned and we will deliver the Pet to a third-party adoption partner, Animal Control, or other similar government agency.
• You understand that you may lose ownership of your Pet under these circumstances. If you fail to pick up your Pet for any reason, you release and discharge Elysiem from all further liability and responsibility for your Pet.
• You shall remain liable to Elysiem for all unpaid Charges, including without limitation any court costs and reasonable attorneys’ fees incurred in the collection of the Charges.